天津护理 ›› 2016, Vol. 24 ›› Issue (6): 485-488.DOI: 10.3969/j.issn.1006-9143.2016.06.006

• 论著 • 上一篇    下一篇

天津市护理质量评价核心指标体系的初步构建

  

  1. 天津医科大学肿瘤医院
  • 收稿日期:2016-01-26 修回日期:2016-08-09 出版日期:2016-12-28 发布日期:2017-01-26

A preliminary study of the core indicator system for evaluating nursing quality in Tianjin

  1. Tianjin Medical University Cancer Institute and Hospital
  • Received:2016-01-26 Revised:2016-08-09 Online:2016-12-28 Published:2017-01-26

摘要: 目的:构建一套符合临床实际需求,能够较为客观评价护理质量的指标体系。方法:遵循PDCA持续质量改进原则,基于“结构-过程-结果”质量管理模式架构,经过文献回顾、专家访谈和德尔菲法专家2轮函询的筛选和确认,最终确定天津市护理质量核心指标。结果:两轮函询问卷有效回收率均为100%,函询专家权威系数为0.85,0.82,肯德尔和谐系数分别为0.26,0.33。最终确定了以结果指标为主的护理质量核心指标体系,其中一级指标3项(护理管理体系、护理质量结果、护士职业环境),二级指标7项,三级指标17项。结论:本研究构建的临床护理质量指标体系科学、可信,易于操作,为临床各级医院护理质量评价提供了相对可靠的量化指标。

关键词: 护理质量; , 指标; , 评价; 德尔菲法

Abstract: Objective: To develop a set of nursing quality indicators, which are in accordance with clinical needs and could evaluate the nursing quality.  Methods: A modified Delphi procedure was used to build the core indicators basing on the principle of PDCA continuous quality improvement and Delphi method.  Results: After two round of Delphi procedure, the response rate was 100%. The authoritative coefficients were 0.85 and 0.82, the coordination coefficients were 0.26 and 0.33, respectively. The indicator system included three categories including first grade with 3 indicators, second grade with 7 indicators, and third grade with 17 indicators. Conclusion: The indicator system is a scientific quantitative evaluation index system, which is reliable and conforming to a variety of clinical setting.

Key words:  , Nursing quality;Indicator;Evaluation;Delphi technique