关键词: 互联网+护理服务, 母婴护理, 居家护理, 质性研究

Abstract: Objective: To explore the experiences of nurses in implementing "Internet + nursing services" for mothers and infants, and to provide a reference for the smooth implementation of such services. Methods: A descriptive qualitative study was conducted. Using purposive sampling, 11 clinical nurses who participated in the "Internet + nursing services" for mothers and infants at a tertiary hospital in Beijing were selected for semi-structured interviews. The data were analyzed using content analysis to extract themes. Results: Three main themes were identified, including essential elements of nurses' practice in implementing "Internet + nursing services" for mothers and infants, risk factors encountered by nurses in delivering these services, and nurses' suggestions for policy improvement, process refinement, and technological enhancement of the service platform. Conclusion: To ensure the smooth implementation of "Internet + nursing services" for mothers and infants, nurses must possess diversified knowledge and strong communication skills related to maternal and infant care. Through comprehensive nursing assessments, nurses should be able to promptly identify and manage uncertain factors related to care recipients, as well as risk factors arising from the home environment, sociocultural influences, and threats to personal safety. In addition, timely medical referrals should be facilitated, and protocols for specimen transport, preservation, and preparation of service supplies must be ensured. It is recommended that hierarchical professional training be provided to nurses, with standardized training procedures tailored to different service types. Furthermore, efforts should be made to improve the service delivery system and strengthen relevant policy support.

Key words: Internet + nursing services, Maternal and infant care, Home care, Qualitative research