Tianjin Journal of Nursing ›› 2023, Vol. 31 ›› Issue (4): 404-410.DOI: 10.3969/j.issn.1006-9143.2023.04.006

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Construction of quality-sensitive index system for central sterile supply department based on Delphi method and analytic hierarchy process

CHU Jinping1 , ZHANG Huafu1 , ZHAO Yuncheng2 , JIA Hanbing1 , ZHAO Yuan1   

  1. (1.Tianjin Children’s Hospital, Tianjin 300134;2.TEDA International Cardiovascular Hospital)
  • Online:2023-08-28 Published:2023-08-29

基于德尔菲法和层次分析法构建消毒供应中心敏感质量指标体系

褚金萍 1 张华甫 1 赵云呈 2 贾晗冰 1 赵媛 1   

  1. (1.天津市儿童医院,天津 300134;2.泰达国际心血管病医院)
  • 基金资助:
    天津市护理学会 2022 年科研项目(tjhlky2022YB01)

Abstract:

Objective: To establish a scientific and standardized quality-sensitive index system for central sterial supply department(CSSD), so as to provide a basis for objective evaluation and improvement of the work quality of CSSD. Methods:A total of 15 experts from the management of CSSD, nursing management and hospital infection management in tertiary hospitals were interviewed by Delphi method for two rounds, and the evaluation indexes were screened. The weight of the indexes was determined by AHP, and the quality-sensitive index system for CSSD was established. Results: The effective recovery rates of two rounds of expert consultation were 100%, meanwhile, the authority coefficients were 0.867 and 0.880, respectively. The coefficients of variation of the third level items were 0.000~0.167. The construction of the quality-sensitive index system for CSSD contained three first level indicators, 20 second level indicators, and 51 third level indicators.Conclusion: The quality-sensitive index system for CSSD constructed in this study highlights the characteristics of the disinfection and supply specialty, and puts forward specific, objective and quantifiable quality evaluation standards for the disinfection and supply management. The quality-sensitive index system can be used for the quality evaluation of the disinfection and supply specialty.

Key words: Central sterile supply department, Nursing quality management, Delphi method, Analytic hierarchy process 

摘要: 目的:构建科学、规范的消毒供应中心敏感质量指标体系,为客观评价和提升消毒供应中心工作质量提供依据。 方法:采用德尔菲法对三级医院消毒供应中心管理、护理管理、医院感染管理共 15 名专家进行 2 轮函询,筛选评价指标,应用层次分析法确立指标权重,构建消毒供应中心敏感质量指标体系。 结果:2 轮函询问卷回收率均为 100%,专家权威程度分别为 0.867 和 0.880,3 级条目变 异系数为 0.000~0.167,构建的消毒供应中心敏感质量指标体系包括 3 项一级指标,20 项二级指标,51 项三级指标。结论:构建的消毒供应中心敏感质量指标体系突出消毒供应专科特点,对消毒供应中心管理提出具体、客观、可量化的质量评价标准,可用于消毒供应中心专业工作质量评价。

关键词: 消毒供应中心, 护理质量管理, 德尔菲法, 层次分析法